Frequently Asked Questions about shopping with us Is it safe to use my credit card? Sales Tax How can I pay for my order? How much will my shipping charges be? What if I need to return my order? What if you don't have all of the items in stock? What is your policy on Privacy?   Is it safe to use my credit card? Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on servers utilizing industry-standard security measures, including SSL (Secure Sockets Layer). Nevertheless, if you prefer, we also offer you the option of submitting your order by mail (info posted below) or by telephone - 660-385-1900. All account information submitted to us is safely isolated from unauthorized Internet access. Back to top   Sales Tax Sales tax for MO residents is 7.6% Back to top How can I pay for my order? We accept MasterCard and Visa credit cards. We also accept checks and money orders. Orders paid by check will usually not be processed until the funds have been verified. If you are sending a check, please send it to: Threads That Bind, 113 North Rollins St., Macon, MO 63552. Back to top   How much will my shipping charges be? For orders shipped to USA and Canada only: Up to 16.00 - $2.50 16.01 to 32.00 - $3.50 32.01 to 48.00 – $4.50 48.01 to 64.00 - $5.50 64.01 and over $6.50 Sorry, no international orders. Back to top   What if I need to return my order? You may return an item in its original condition for a refund or credit within 15 days of receiving. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the packing slip. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection. Back to top   What if you don't have all of the items in stock? If an item you ordered is out of stock, it will be back-ordered automatically. Back to top   What is your policy on Privacy? We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an e-mail message to the address below. Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Back to top